Montr AI – Refund Policy

Last Updated: December 11, 2025

We want you to love Montr AI. If you’re not happy, here’s our simple and transparent refund policy:

Plan TypeRefund EligibilityHow to Request
Monthly SubscriptionNo refunds for partial months or unused creditsCancel anytime → access until period ends
Annual SubscriptionFull refund if requested within 14 days of purchaseEmail hi@montr.io within 14 days
Lifetime / One-time PurchaseFull refund within 14 days of purchaseEmail hi@montr.io within 14 days
Free Trial → Paid UpgradeNo refund for charges after trial endsCancel before trial ends to avoid charge
Accidental purchaseFull refund within 14 days with proofContact us immediately

Important Notes

  • Refunds are returned to the original payment method within 15–30 business days.
  • Credits used before requesting a refund are non-refundable.
  • We do not offer refunds for “change of credits” or “I didn’t like the results” after the 14-day window.

How to Request a Refund

Just email hi@montr.io with your account email and reason.

Montr AI – Office 3, AMUIF, AMU, Aligarh, U.P., India – 202001