Montr AI – Refund Policy
Last updated: December 11, 2025
We want you to love Montr AI. If you’re not happy, here’s our simple and transparent refund policy:
| Plan Type | Refund Eligibility | How to Request |
|---|---|---|
| Monthly Subscription | No refunds for partial months or unused credits | Cancel anytime → access until period ends |
| Annual Subscription | Full refund if requested within 14 days of purchase No refund after 14 days (access continues until end of year) | Email hi@montr.io within 14 days |
| Lifetime / One-time Purchase (if offered) | Full refund within 14 days of purchase | Email hi@montr.io within 14 days |
| Free Trial → Paid Upgrade | No refund for charges after trial ends | Cancel before trial ends to avoid charge |
| Accidental purchase or double charge | Full refund within 14 days with proof | Contact us immediately |
Important Notes
- Refunds are returned to the original payment method within 15–30 business days.
- Credits used before requesting a refund are non-refundable.
- We do not offer refunds for “change of credits” or “I didn’t like the results” after the 14-day window.
- Enterprise or custom plans have separate refund terms stated in the order.
How to Request a Refund
Just email hi@montr.io with your account email and reason.
We reply fast, usually within a few hours.
Montr AI – Office 3, AMUIF, AMU, Aligarh, U.P., India – 202001