01
Semantic global search
Find the right answer through contextual retrieval even when the exact wording in the source is different.
FeatureKnowledge Base
Knowledge operationsPart of the Montr platform
A knowledge base your team can actually use
Bring documentation, internal process notes, and support references into one system that is searchable, structured, and ready for AI retrieval.
Included
Search by meaning, not just keywords
Included
Draft and maintain documentation faster with AI help
Included
Control visibility for internal and external knowledge
Launch surface
Knowledge Base
Agentic layer
Semantic
search across your docs
Role-based
access control
Platform map
Jump between feature surfaces without leaving the product story.
CapabilitiesProduct depth
Knowledge systems built for speed and trust
Use docs as an operational system for answers, onboarding, support deflection, and AI-ready internal knowledge.
02
AI-assisted documentation
Draft, summarize, and maintain documentation faster from source notes, process updates, or technical references.
03
Granular access control
Keep private operational knowledge protected while still publishing public-facing guidance where appropriate.
04
Centralized knowledge layers
Bring policies, onboarding guides, process docs, and product references into one consistent home.
05
Always-current references
Reduce stale documentation by using AI to help teams update and republish content as processes change.
06
AI-ready retrieval
Use the same knowledge base as a source for assistants, support bots, and internal enablement workflows.
Use CasesTeams in motion
Where centralized knowledge has the most leverage
Teams use AI Docs to reduce repetitive questions, speed onboarding, and create a dependable base layer for support and AI assistants.
Onboarding01
Faster ramp for new hires
A growing team used centralized docs to reduce repeated questions and shorten time-to-productivity during onboarding.
Cut routine onboarding interruptions
Created a better self-serve knowledge path
Reduced repeated answers from senior teammates
Improved consistency across training materials
Support02
Support deflection through better documentation
A support team made customer-facing references easier to find and easier to maintain with AI-assisted drafting.
Reduced low-complexity ticket volume
Helped customers resolve issues faster
Improved documentation freshness
Created a stronger foundation for chatbot answers
Engineering03
Single source of truth for teams
An internal knowledge hub connected architecture notes, deployment guides, and operational decisions into one search layer.
Centralized scattered process knowledge
Improved discoverability of technical references
Reduced repeated Slack questions
Made internal context easier to maintain
Knowledge Base
Turn scattered notes into a usable source of truth
Give teams and AI systems a faster way to find, trust, and reuse the knowledge your company already has.