01
Broadcast campaigns
Send rich promotional or informational messages to opted-in audiences with far higher visibility than typical email sends.
FeatureWhatsApp Marketing
Direct messagingPart of the Montr platform
Reach customers in the channel they actually open
Use WhatsApp for reactivation, alerts, and direct-response campaigns with richer engagement than crowded email inboxes.
Included
Broadcast campaigns to segmented opted-in audiences
Included
Handle replies with AI-driven conversation flows
Included
Trigger transactional and promotional messages from live events
Launch surface
WhatsApp Marketing
Agentic layer
98%
open-rate potential
Official API
for compliant sending
Platform map
Jump between feature surfaces without leaving the product story.
CapabilitiesProduct depth
Conversational campaigns with stronger response signals
Use WhatsApp for direct-response messaging where speed, intimacy, and interactive follow-up outperform traditional broadcast channels.
02
AI reply handling
Turn replies into conversations by answering questions, handling objections, or guiding the next action in chat.
03
Interactive buttons
Use quick actions that lower friction and make it easier for users to respond inside the chat thread.
04
Segmented targeting
Sync audience logic with CRM data so the right customers get the right campaign at the right time.
05
Triggered alerts
Automate sends for shipping, reactivation, or product-interest moments based on live behavior and events.
06
Official API foundation
Build on the official Meta Business API for compliant delivery and more reliable business messaging operations.
Use CasesTeams in motion
When direct messaging beats the inbox
WhatsApp Marketing is strongest for reactivation, high-intent selling, and event-driven messaging where immediate visibility matters.
Recovery01
Abandoned cart recovery
An online store swapped email reminders for WhatsApp recovery flows that let shoppers ask questions and complete purchases in chat.
Achieved much higher open rates than email
Resolved objections directly inside the thread
Used AI to answer product questions instantly
Recovered more abandoned carts overall
VIP drops02
Priority product launches
A premium brand used WhatsApp to announce limited releases to top customers first, creating urgency without paid media.
Sent rich media previews directly to phones
Created a stronger sense of exclusivity
Drove rapid sell-through from a priority segment
Generated launch momentum without ad spend
Post-purchase03
Onboarding and education
A software company used WhatsApp follow-up to deliver onboarding guidance and reduce early drop-off after signup.
Delivered tutorials inside a high-attention channel
Improved onboarding completion
Reduced early churn risk
Made support feel more direct and responsive
WhatsApp Marketing
Bring campaigns into a direct-response channel
Launch WhatsApp flows for reactivation, alerts, and sales conversations where customers actually pay attention.